A client once told me that her journalism professor graded their articles in green, because green connects with growth. That green pen removed the dread of receiving feedback on her work, and she was instead able to view feedback as a way to grow personally and professionally.
Depending on where you work, the type of feedback you receive may take different forms. Some companies do 360 degree reviews, where the opportunity is given to employees to evaluate their bosses and vice versa. Other companies do a simple written evaluation once a year with little input from the receiving party. The most distinguishing factor between feedback experiences depends on who is giving it. Using MBTI®, we see that each personality style has a different way of giving and receiving feedback. Some people will be direct and to the point, others will try to soften the feedback, while others may try to beat around the bush in an effort to avoid hurt feelings. It’s a great idea to learn where you fall on the MBTI® scale to improve your communication with others.
The purpose of feedback is to thoughtfully help you grow personally and professionally by providing good elements of your performance you can strengthen, identifying areas that need extra attention, and outlining a plan to improve moving forward. But, that doesn’t mean it’s always easy to hear.
4 Tips For Accepting Professional Feedback With Grace
When receiving feedback...
1. Pause, don’t react, and breathe
Our natural response to any criticism is to immediately become defensive (especially when it’s about a project you worked hard on). This gut reaction will not be productive for you or the project. Instead, pause, don’t react, and take a deep breath. Then move on to...
2. Listen and ask questions
Active listening and asking clarifying questions shows that you are engaged in the conversation. It’s possible to misunderstand what’s being said, and asking questions allows you time to process the information without reacting negatively.
3. Summarize and reflect
After your meeting, handle your emotions away from the office. Ask a coworker you trust to go out to lunch and debrief with them. Be open to hear their take on the feedback and be open to what they have to say, whether they agree with the feedback you received or not.
4. Set-up an appointment to follow-up
Once you’ve had time to process the feedback, ask for a follow-up appointment. Go over items you are trying to improve and ask for support with goal-setting and resources you may need.
If you’d like to take the MBTI® assessment and learn how to apply the results to your interactions with other regarding feedback (or other interactions), the Wilbanks Consulting Group provides tailored workshops to groups and career coaching to individuals, allowing teams and individuals to move forward quickly with the clarity and agility required to excel. The MBTI® is cost effective and simple to apply. It benefits organizations at the individual, team, and institutional levels. Our team of Certified MBTI® Practitioners is available to assist with individual and team assessments and coaching. Both onsite and virtual options are available in Houston and worldwide.